隱私政策

Elonltd operates this store and website, including all associated information, content, features, tools, products and services, to deliver a satisfying shopping experience for you (the customer), collectively referred to as the “Service”. Powered by Shopify’s technology, Elonltd is able to provide the Service to you. This Privacy Policy explains how we collect, use and disclose your personal information when you visit, access or make purchases and other transactions via the Service, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern all collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. Your access to and use of any part of the Service signifies your acknowledgment of our practices for collecting, using and disclosing information as outlined herein.

Personal Information We Collect or Process

For purposes of this policy, “personal information” refers to data that identifies you or can reasonably be linked to you or another individual. Personal information excludes anonymously gathered or de-identified data that cannot identify you or be reasonably associated with your identity. We may collect and process the categories of personal information listed below, as well as inferences derived from such information, based on how you interact with the Service, your place of residence, and permissions or requirements under applicable laws:
  • Contact Details: Your full name, residential address, billing address, shipping address, phone number and email address.
  • Financial Information: Credit card, debit card and bank account numbers, payment card details, banking information, transaction records, payment methods, payment confirmations and other payment-related data.
  • Account Information: Your username, password, security questions, preferences and account settings.
  • Transaction Data: Items you view, add to cart, save to wishlists, purchase, return, exchange or cancel, alongside your historical transaction history.
  • Correspondence Records: Information you provide when communicating with us, such as content submitted in customer support inquiries.
  • Device Information: Details about your hardware device, web browser and internet connection, your IP address, and other unique identifiers.
  • Usage Data: Information regarding your interactions with the Service, including how and when you browse or engage with our platform.

Sources of Personal Information

We obtain personal information from the following channels:
  1. Direct Submission by You: Collected when you register for an account, visit or use the Service, contact us, or otherwise voluntarily share personal data.
  2. Automatic Collection via the Service: Data captured from your device while using our products, services or website, collected through cookies and comparable tracking technologies.
  3. Service Providers: Third-party vendors retained by us to deliver specialized services, who collect or process personal information on our behalf.
  4. Business Partners and Other Third Parties.

How We Use Your Personal Information

We utilize your personal information for the purposes listed below, depending on your interactions and the services you access:

Deliver, Customize and Improve the Service

We rely on your personal information to operate the Service, including fulfilling contractual obligations, processing payments, completing orders, saving your preferences and favorite products, sending account alerts, processing purchases, returns, exchanges and other transactions, creating and maintaining your account, arranging shipment, facilitating returns and exchanges, enabling customer reviews, and building personalized shopping experiences such as product recommendations tailored to your purchase history. This may involve leveraging your data to refine and enhance the overall functionality of the Service.

Marketing and Advertising

Your personal information is used for promotional activities, including sending marketing advertisements and offers via email, SMS and postal mail. We also display targeted ads for goods and services on our platform and external websites based on your past purchases, cart additions and other Service activity.

Security and Fraud Prevention

We process personal information to verify account ownership, enable secure checkout and payment experiences, detect, investigate and mitigate suspected fraud, illegal conduct, unsafe behavior and malicious activity, uphold public safety, and safeguard the integrity of our Service. If you register an account to use the Service, you are responsible for protecting your login credentials. We strongly advise against sharing your username, password or other access details with third parties.

Communication with You

Personal information allows us to provide customer support, respond to your requests, deliver reliable service and sustain our commercial relationship with you.

Legal Compliance

We use personal information to comply with applicable laws and valid legal processes, including requests from law enforcement and government authorities. Data may also be used for civil discovery, pending or active litigation, adversarial legal proceedings, and investigations or enforcement actions related to potential violations of our terms and policies.

How We Disclose Personal Information

We may share your personal information with third parties for legitimate purposes governed by this Privacy Policy, including the scenarios below:
  1. Sharing with Shopify, suppliers and other third-party service providers performing work on our behalf (such as IT administration, payment processing, data analytics, customer support, cloud hosting, order fulfillment and shipping).
  2. Disclosure to commercial and marketing partners to deliver marketing services and targeted ads. For example, we collaborate with Shopify and external vendors to power personalized advertising based on your cross-site browsing activity across retailers and websites. Our business and marketing partners use your data subject to their own privacy statements. Depending on your location, you may opt out of having your information shared for targeted advertising and marketing based on your online activity across third-party sites. You may exercise this opt-out right here.
  3. Release to third parties when you instruct, request or consent to such disclosure, including for shipping fulfillment or Service access via social media widgets and social login integrations.
  4. Sharing with our affiliates and other entities within our corporate group.
  5. Disclosure in connection with corporate transactions (e.g., mergers, bankruptcy proceedings), compliance with legal obligations (including subpoenas, warrants and formal legal demands), enforcement of applicable Terms of Service and policies, and protection of the Service, our legal rights, and the rights of our users and other individuals.

Relationship with Shopify

This Service is hosted by Shopify. Shopify collects and processes personal information tied to your access and usage of the platform to maintain and enhance its services. Data you submit through the Service is transmitted and shared with Shopify and third parties potentially located outside your country of residence to facilitate and improve our offerings. Additionally, we utilize advanced Shopify features that combine data collected from your interactions with our store, other merchants and Shopify to support business growth, optimization and expansion. To deliver these enhanced tools, Shopify may process personal information generated from your engagement with our store, other retailers and Shopify’s platform. In such cases, Shopify acts as the data controller for your personal information and addresses all privacy rights requests related to these processing activities. For full details on Shopify’s data usage and your available rights, please review Shopify’s Consumer Privacy Policy. Residents of eligible jurisdictions may exercise certain data rights via Shopify’s privacy portal link here.

Third-Party Websites and Links

The Service may contain hyperlinks to external websites and online platforms operated by third parties unaffiliated with us. When navigating to external sites outside our ownership and oversight, we recommend reviewing those platforms’ privacy policies, security protocols and terms and conditions. We make no warranties and accept no liability for the privacy practices or security of such third-party websites, including the accuracy, completeness and reliability of their content. Information you post on public or semi-public platforms (including content shared on third-party social media networks) may be visible to other Service users and users of those external platforms, with no restrictions on usage by us or the relevant third party. Inclusion of such links does not constitute our endorsement of external content or its owners/operators unless explicitly stated on our Service.

Children’s Information

The Service is not intended for children. We do not knowingly collect personal information from minors who have not reached the age of majority under local governing law. If you are a parent or legal guardian and believe your child has submitted personal information to us, contact us using the details below to request deletion of such data. As of the effective date of this Privacy Policy, we have not knowingly “sold” or “shared” (as defined under applicable law) personal information belonging to individuals under 16 years of age.

Data Security and Retention

No security method is entirely impenetrable, and we cannot guarantee absolute data security. Furthermore, data transmitted to us may be vulnerable during online transfer. We discourage sending sensitive or confidential information through unsecured channels.
We retain your personal information for varying timeframes determined by multiple factors, such as ongoing account maintenance, service provision, legal compliance, dispute resolution and enforcement of binding contracts and policies.

Your Rights and Choices

Depending on your country of residence, you may hold some or all of the personal information rights listed below. These rights are not absolute and apply only under specific circumstances; we may lawfully decline certain requests under applicable regulations.
  • Right of Access / Right to Know: You may request access to the personal information we hold about you.
  • Right to Deletion: You may ask us to erase personal information maintained in our records.
  • Right to Rectification: You may demand correction of inaccurate personal information stored by us.
  • Right to Data Portability: Subject to applicable exceptions, you may obtain a copy of your personal data held by us and request transfer of this data to a third party.
  • Right to Opt Out of Sale/Targeted Advertising Sharing: Based on your location, you may opt out of our sale or sharing of personal information, or processing of your data for targeted advertising (per definitions in relevant privacy legislation). You may submit your opt-out request here. If Global Privacy Control opt-out signals are enabled on your browser while visiting our site, we automatically honor this preference for your device and browser based on location. If we can link the signal-sending device to a Shopify account, the opt-out will also apply to that account. Visit https://globalprivacycontrol.org/ to learn more about Global Privacy Control. We do not recognize other Do Not Track signals sent by browsers or devices outside of Global Privacy Control.
  • Manage Communication Preferences: We may send promotional emails, which you may unsubscribe from at any time via the unsubscribe links included in our messages. Even after opting out of marketing communications, you will continue to receive non-promotional emails related to your account and orders.
If you reside in the United Kingdom or the European Economic Area (EEA), you hold the following additional rights subject to local legal exceptions and limitations:
  • Right to Restriction and Objection to Processing: You may request us to stop or limit processing of your personal data for designated purposes.
  • Right to Withdraw Consent: Where processing relies on your consent, you retain the right to revoke consent at any time. Revocation does not invalidate lawfully completed processing undertaken prior to withdrawal.
You may exercise any of these rights through designated tools on the Service or by contacting us using the details provided below. For details on Shopify’s data practices and associated rights (including rights covering data processed by Shopify), visit https://privacy.shopify.com/en.
We will not retaliate or discriminate against you for exercising your privacy rights. Where permitted or required by applicable law, identity verification will be completed before fulfilling your requests. You may appoint an authorized agent to submit rights requests on your behalf as allowed by law. We require proof confirming your authorization before processing requests from agents and may request direct identity verification from you. All valid requests will be responded to within legally required timelines.

Complaints

If you have concerns regarding our handling of your personal information, reach out to us using the contact information listed below. Depending on your jurisdiction, you may appeal our decisions or file a formal complaint with your local data protection authority. A directory of EEA data protection authorities is available here.

International Data Transfers

Your personal information may be transferred, stored and processed outside your country of residence.
When transferring personal data out of the European Economic Area or the United Kingdom, we rely on recognized legal transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent approved contractual frameworks issued by UK regulators, unless the receiving jurisdiction is deemed to provide adequate data protection safeguards.

Privacy Policy Revisions

We may update this Privacy Policy periodically to reflect operational changes, legal updates or regulatory requirements. Revised versions will be posted on our website with an updated Last Updated date, and required notifications will be issued in accordance with applicable law.

Contact Information

For questions about our privacy practices or this Privacy Policy, or to exercise your legal privacy rights, email us at service@elonltd.com. Under applicable data protection laws, Elonltd acts as the data controller responsible for your personal information.